Plan limits

If you make heavy use of your Basecamp account, you might run up against plan limits.

Out of Projects

  1. The account owner can quickly solve this by upgrading to the next plan level. Alternately, archive some projects to free up a spot. Archived projects don't count against your project limit, but the files in them do count against the storage limit. 
  2. Account owners will see these warnings:

    Screenshot of the 'You've hit the project limit!' page with the option to click the

  3. If you're able to create projects, you'll see these warnings:

Screenshot of the project creation page from a regular user's perspective with a warning message indicating they've run out of projects.

Out of Storage Space

  1. When you're out of storage, Basecamp won't let anyone upload a new file. The account owner can upgrade to the next plan level to increase the storage allotment, add more file storage, or you can delete some unneeded files to free space.

    Screenshot of the Files page in a project with a message indicating that the account owner has run out of storage. A link to

  2. Non-owners will see this message:

A screenshot of the Files page from a non-owner's perspective showing a message that indicates their account is almost out of storage space.

Learn how to change your plan.

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