Billing info and plan upgrades

It's easy to update your credit card and plan info!

Only the Account Owner and Billing Liaisons can see the Account page.

Your Current Plan

Basecamp will always tell you which plan you're using, including any extra storage and the date and amount of the next charge. If you have a credit from a lump sum payment, we'll show that too. If you want to change your plan, click "See plans and upgrade or downgrade."

Credit card

For your security and protection, Basecamp only displays the last 4 digits of your credit card. Head to the "Account" page link located on the top-right corner and click "Change your credit card and billing information" to make updates.

A screenshot showing the Credit card section on the account page

Paying in advance with Lump sum payments

We'll charge you for your Basecamp account on a monthly basis. Sometimes, though, it's not convenient to have a recurring monthly charge. Lump sum payments can help! We'll make a bulk charge, and add the credit to your account. We withdraw from the balance each month, and send you an invoice as a reminder. We'll also let you know when the balance is running low.

  1. Find the Lump sum link...

    A screenshot of the Lump sum payment option on the account page

    You won't see the lump sum option until you've picked a plan & added your credit card.

  2. And select your amount!

    A screenshot of the lump sum payment option on the Account page with a drop-down menu allowing the user to select an amount to be charged

    Lump sum payments are non-refundable.

  3. You'll see the credit on your Account page

📹 Here's a video to walk you through it.

Next help article:  Invoices →