Exporting account data

You can generate an HTML backup of your account data using the export feature. Export the entire account or an individual project!

The export feature is only available to the account owner.

  1. Head to your Account page, then click "Set up or download an export."

    A screenshot of the Account page with an arrow point to a link where the account owner can set up an export

  2. Pick the export you want. Select the entire account or a single project. Basecamp will pull together a download of your project data, including files. It can take a while, depending on how much data is in your account.

    A screenshot of the Export page showing the option to export everything, or export individual projects

  3. When it's done you'll get an email. You'll have three days to download the file.

    A screenshot showing a download link for a project that was exported

  4. If you export the entire account, each project is broken out into its own folder. You'll get both the active and archived projects, calendars, files, and your list of people. Any Google documents you've added to your projects will be linked on the Files page, but will not appear in the attachments folder.

    A screenshot showing the project folders in an export

  5. The data in each project is broken out into folders too. You'll see messages, people, dates, lists, and all your files.

    A screenshot showing the data folders inside an exported project folder

  6. Open index.html in the export folder to view your project data locally. Follow the links to navigate through your account.

    A screenshot of the export page showing how many projects were exported

    A screenshot showing an HTML version of a project page

This export can't be imported into a Basecamp account, but it can make it easier to manually add data to another account. Use the Email-in feature to help with that.

Next help article: Plan limits →