Claiming Your $150 Credit

Claiming Your $150 Credit

First, make sure the same person owns both accounts

If you haven't already created a Basecamp 3 account, make sure that the owner of your Basecamp 2 account is the one who does it. Here's how:

1
The Basecamp 2 account owner should visit  basecamp.com/signup.
2
Then fill out the form to start a new trial account using the same email address used for your paid Basecamp 2 account.
3
We'll ask whether you're trying to log in, or create a new account. Choose the  No, I want to start a new company account button.
4
After that we'll ask you to confirm your password, and you'll be all set.

If someone besides the Basecamp 2 account owner already created a Basecamp 3 account, you'll need to do one of two things:

1
You can ask your Basecamp 2 account owner to transfer ownership to you. This will allow us to link to your Basecamp 2 and 3 accounts together.  Here's a quick guide explaining how they can do that.
2
Or, you can  write to our support team and ask them to make your Basecamp 2 account owner an owner on your Basecamp 3 account too, this will also link the two accounts.

With both accounts owned by the same person, you're ready to claim your $150 credit for Basecamp 3.

Claiming your $150 credit for Basecamp 3

1
First, you need to head to Adminland in Basecamp 3. You can get there by clicking the Basecamp logo in the top-left, and then the  Adminland link at the top of the purple menu.
2

Next, scroll down to the "Account Owners" section, and click the  Upgrade to a paid account link.

3
Now you'll see a screen with a special call out at the top about the $150 credit. Just go through the checkout process and that's it! Your $150 credit has been added, and your Basecamp 3 account is ready to rock!

Not seeing the call out about the $150 credit when you go to upgrade? That means we're not seeing a paid Basecamp 2 or Basecamp Classic account that you own. Double check that the same person owns both of the Basecamp accounts.

Next up: How to move projects from Basecamp 2 to Basecamp 3 →